Privacy Policy

At Grecianlook, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described below.

1. Information We Collect
We may collect the following types of information:

  • Personal details: name, email address, shipping address, and phone number.

  • Payment information: credit/debit card details (processed securely through encrypted payment gateways), PayPal account, or other digital wallet information.

  • Order history and preferences.

  • Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information
We use your information for purposes such as:

  • Processing orders and payments.

  • Shipping products and providing order tracking.

  • Communicating with you about promotions, updates, and new collections (if you have opted in).

  • Improving our website, products, and customer experience.

  • Preventing fraud and enhancing security.

3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with:

  • Shipping carriers (e.g., USPS, DHL, UPS, FedEx) to fulfill deliveries.

  • Payment processors to complete transactions.

  • Service providers who assist in website operations, marketing, or analytics—all of whom are obligated to protect your data.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights
Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications.

  • Restrict or object to the processing of your information.

  • Data portability.

To exercise any of these rights, contact us at grecianlook@gmail.com.

7. International Data Transfers
As an international brand, your data may be processed and stored in locations outside your country of residence, including Hong Kong. We ensure all transfers comply with applicable data protection laws.

8. Data Security
We implement industry-standard security measures—including SSL encryption, secure payment processing, and restricted data access—to protect your information from unauthorized access or misuse.

9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date.

11. Contact Us
If you have questions, requests, or concerns about your privacy or this policy, please reach out to us at:
Email: grecianlook@gmail.com

Thank you for trusting Grecianlook with your personal information. We are committed to protecting your privacy and providing a transparent, secure shopping experience.