At Grecianlook, we want your favorite pieces to arrive safely and on time. Here’s everything you need to know about our shipping process.

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is confirmed. You’ll receive a confirmation email as soon as your order ships.

2. Shipping Methods & Carriers
We work with trusted international carriers such as USPS, DHL, UPS, and FedEx to ensure reliable delivery. Shipping options and costs vary based on your location and order size.

3. Shipping Destinations
We currently ship worldwide! Please note that delivery times may differ depending on the destination.

4. Delivery Times

• Standard Shipping: 5–10 business days

• Express Shipping: 3–7 business days
  These are estimates and may be affected by customs, holidays, or unforeseen circumstances.

5. Shipping Costs
Shipping fees are calculated at checkout based on the total weight of your order and your delivery address. Free shipping may be available for orders over a certain amount – keep an eye out for promotions!

6. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. Use it to follow your package in real-time on the carrier’s website.

7. Customs & Import Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping cost.

8. Undeliverable Orders
If a shipment is returned to us due to an incorrect address, failed delivery attempts, or unpaid customs fees, we’ll contact you to arrange reshipment. Additional fees may apply.

9. Lost or Stolen Packages
If your tracking shows that a package was delivered but you haven’t received it, please contact your local post office or carrier first. If the issue persists, email us at grecianlook@gmail.com and we’ll help resolve the situation.

10. Contact Us
Questions about shipping? Reach out anytime – we're happy to assist!
Email: grecianlook@gmail.com

Thank you for choosing Grecianlook. We appreciate your trust and can’t wait for you to enjoy your new styles!